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Paperwork - the impossible day made possible!

Dec 18, 2018

Today was an extraordinary day. I was scheduled to work my normal day in clinic and then follow with evening clinic (we have two evening clinics per week and I occasionally stay on to do the evening clinic).

I have two third year medical students doing integrated community clerkship in my community, one worked with me in the morning and the other in the afternoon.

At the beginning of the day I had 42 patients booked in, starting 0900, lunch 12 noon, afternoon starting 1.20pm through to 5pm and then evening clinic 1800-2000. By 10am I had accepted another 7 of my patients who needed to see me. 49 patients in 11 hours - WHOA! That's a big day!

I have been practicing productivity. I knew today was going to be massive. I got up at 0540, had breakfast, went to the gym, drove my Grade 10 student to school then settled into my workstation at 0830 after greeting staff.

Productivity strategy for the Day:

Start on Time: So important!

Notes after EVERY patient - NO exceptions!! Including all referral letters.

Stop for lunch

Start Again on Time: So important!

Notes after every patient - No Exceptions!! Including referral letters.

NO BUFFERING - No Facebook, No getting upset or ruffled by add ins, No chatting in corridors and wasting time (not cold and sour - just be purposeful and value your time and your strategy).

In my breaks I made time to purposefully check emails, make phone calls and attend messages.

I saw my last patient who was booked for 1950 at 1945. I spent time, I added value to his life, I addressed all his concerns and I wished him Merry Christmas. I completed my notes and left the building at 2001.

Yes that's right! Notes Done, ON TIME. Home and ready to be present with my husband and son.

That is what is possible.

Will I have days that I fail - YES!

Does that mean I cannot do this - NO!

Your thoughts can manage your actions! You can have this too!

xx Sarah, the Charting Coach

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