Episode 151 - Confidential Care How EAPs and Coaching Transform Physician Wellness
Welcome to another episode of the Sustainable Clinical Medicine Podcast!
Today, we’re joined by Mary Remón, a licensed counselor and experienced coach who has spent over two decades supporting healthcare professionals. Mary brings a wealth of insight from her work managing Employee Assistance Programs and coaching physicians through the unique challenges of burnout, compassion fatigue, and career sustainability.
In this conversation, Mary and Dr. Sarah Smith dive deep into the realities of working in healthcare, the stigma around seeking help, and practical strategies for building resilience and well-being. Whether you’re a clinician, a leader, or simply interested in the human side of medicine, this episode is packed with wisdom and actionable advice.
Here are 3 key takeaways from this episode:
- Confidential Support Is Available for Healthcare Professionals: Employee Assistance Programs (EAPs) offer confidential counseling and support for physicians and clinicians. Most concerns about privacy and stigma are unfounded—these services are designed to protect employees and are not part of personnel files or medical records, except in rare safety-related cases.
- Burnout and Compassion Fatigue Are Common—But Not Personal Failures: Many physicians experience burnout, imposter syndrome, and compassion fatigue due to the demanding nature of their work. These are normal reactions to challenging environments, not signs of weakness or failure. Recognizing and talking about these issues is the first step toward healing.
- Small, Positive Changes and Support Networks Make a Big Difference: Sustainable well-being comes from making small, manageable changes—like setting boundaries, celebrating small wins, and seeking support from peers or coaches. Sharing struggles and accepting help can break the cycle of isolation and lead to meaningful improvements in mental health and job satisfaction.
Meet Mary Remón:
Mary Remón is a licensed counselor, certified coach, and Certified Employee Assistance Professional with over 20 years of experience in healthcare. In her professional role, she has coached physicians and leaders at hundreds of healthcare institutions across North America, including many leading academic medical centers. Mary previously managed employee assistance programs on-site at two academic medical centers, supporting physicians, leaders and frontline staff. She continues to support physicians and leaders through her private practice.
Connect with Mary Remón:
🌐 Website: https://www.maryremon.com/
- LinkedIn: https://www.linkedin.com/in/maryremon/
- Facebook: https://www.facebook.com/MaryRemon.LCPC.LMHC.CEAP
- SoMeDocs: https://doctorsonsocialmedia.com/mary-remon-lcpc-cpc-ceap/
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